Shipping policy
Thank you for choosing Avelí. This policy outlines our shipping procedures to provide you with a clear understanding of how your orders will be processed and delivered.
1. Order Processing Time
Orders are typically processed and dispatched within 2 business days. Please note that orders placed on weekends or holidays may be processed on the next business day.
2. Shipping Methods
We offer the following shipping methods:
- Estimated Shipping Time: 5-8 Business Days
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your shipment using this number on our website or through the carrier's tracking service.
4. Lost or Stolen Packages
If your package is lost or stolen, please contact us immediately. We will work with the carrier to resolve the issue. Please note that we are not responsible for lost or stolen packages once they have been marked as delivered.
